I am Hispanic and am fluent in English and in Spanish. I have a High School Diploma and I am a very reli person and I'm always seeking to learn more. I am very professional in my work and responsibilities My work experience includes General Management P&L administration,scheduling for growth,New hire paperwork,Training Employees,Attending to Meetings, I'm a fast learner and i work well under pressure. I'm very dedicated to my work I'm very effective and I lead by example. I have 20 yrs of customer service I love to work with people.
Administrator of Bussiness
working phone lines/intercom
Hiring and developing others
call center experience
I would do inventory lead the staff and order merchandise and serve customers
Answer phones and transfer calls and call in the intercom I would schedule appointments for car maitenance and assist the title clerk with tittles and car listene plates.
Assist customers with any issues they will call for in a very friendly matter most callers would be upset so my job was to calm them and find a solution fast
Home and car auto insurance quotes and life insurance too. Take payments and call to collect payment
Money handling supervise staff inventory and make sure customers get satisfaction in their visit.
P&L schedules hiring sales reports meeting calling customers about their experience when they had a complain meeting my store business goals administration on budgets and Making the bonus also training and emailing and interviewing
As a General Manager we have to keep a good number of goals and meeting the numbers to a green standards. My store was always one of the top successful store in the area. I got awarded for the best kick off of the market. Showing my results at a number 1 best scores. This was for Tacala Company at a Taco Bell restaurant. This was my recently job success. This experience was back home in Texas.
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