I am a Reliable and friendly Customer Service Associate/Assistant who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. An Enthusiastic customer service associate/assistant with in-depth knowledge of sales, account management and training. CSA with more than 10 years in retail and customer service. Last but not least, A CSA dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Adaptive team player
Energetic work attitude
Strong communication skills
Dependable and reliable
Large cash/check deposits expert
Inventory control familiarity
POS system operations
Cash handling accuracy
Assistant ManagerMay 2013 to May 2018 Whitehead Oil Co/ U-Stop － Lincoln, NEOffered exceptional customer service to differentiate and promote the company brand. Maintained friendly and professional customer interactions. Informed customers about all product lines and services offered by the company. Kept the store floor clean and maintained neat, orderly product displays. Opened and closed the store, which included counting cash drawers and making bank deposits. Demonstrated that customers come first by serving them with a sense of urgency.
Sales AssociateOct 2010 to Apr 2013 The Salvation Army Family Store & Donation Center － Lincoln, NEOperated a cash register to process cash, check and credit card transactions. Replenished floor stock and processed shipments to ensure product availability for customers.
Education and Training
High School Diploma, Standard 9-122006Lincoln North Star High School － Lincoln, NE, United StatesCompleted coursework from grades 9th up to 12th grade
Communications Certificate, Standard 9th-12th2007Excelsior Springs Job Corps － Excelsior Springs, MO, United States
To become a long-term employee, while using my experience to fulfill the position within the company. Also to become apart of a company to enhance my skills and knowledge.