Highly motivated costumer service representative manager with a over 2 years of experience in diverse and challenging environment. Accustomed to deadline-oriented, target driven, and high pressure environments where every minute counts and acknowledged for capacity to identify issues, resolve problems, capitalize for opportunities and ensure that high standard of quality, sales, and service delivery are maintained.
Complain & Dispute Resolution
Record & Information Management
Supervision & Training
Responsible for ensuring that all sales opportunities are maximized and that clients receive the best service possible.
Bilingual: Spanish and English
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