Professional and highly motivated individual, experienced highly in Customer Relations. Successful Assistant Store Manager with the ability to lead and build teams. Healthcare Experience specializing in Behavioral and Mental Health, in a clinic and hospital setting. Works well with a patient team by using reports. Adaptable Team leader with a motivational approach and upbeat social skills. Effectively supports and takes pride regarding the care and condition of my workplace. Effectively communicates with any and all necessary Teams. Manages patient care and follow up. Creates organized approaches to ensure adequate planning and scheduling needs for the patient are complete. Ability to prioritize daily tasks and meet deadlines. Fulfill office needs, including file and document management, and scheduling needs. Proficient in meeting deadlines. Communicates and supports the team with various tasks such as pre and post scheduling procedures. Ability to multi task and handle a high paced work environment. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Accomplished Assistant Manager with years of experience supervising staff in sales and healthcare settings. Demonstrates success in analytical problem solving and boosting operational efficiency. Bringing 25 years of Customer Service Relations. Proactive person with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Methodical and well-organized in optimizing coverage to meet operational demands. Agile and adaptable team leader with excellent customer service history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and positive communication style focused on maximizing engagement and satisfaction.
BUSINESS MANAGEMENT, ORGANIZATIONAL BEHAVIOR , Certified Nurse's Assistant Certification. Completed Crisis Intervention Training I-II,Recognition of sales and work performance awards, completed a 12 week course -“Associates Interested in Management”. Over 40 credits completed (quarterly).
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