assistant manager resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Education
Martin County High SchoolStuart, FLExpected in 05/2020 ā āHigh School Diploma: - GPA:
Extracurricular Activities: OPUS Choir
National Honors Society Member
Green Club Member
Skills
Employee performance evaluations
Recruiting and interviewing
Contract Management
Training
Sales growth
Employee scheduling
Business planning
Strategic planning
Staff supervision
Operations management
Staff Management
Communication
Problem Solving
Professionalism
Strong Work Ethic
Issue and Resolution Tracking
Personalization Expertise
Work History
Rent-A-Center Inc. - Specialist , , Palm Beach Gardens, FL05/2022 - Current
Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Followed all company policies and procedures to deliver quality work.
Listened and responded to customer requests and forwarded necessary information to superiors.
Promoted new and exciting programs to amplify sales.
Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all products are available.
Interpreted clients' needs and introduced services to fit specific requirements.
Evaluated diverse organizational systems to identify workflow, communication and resource utilization issues.
Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.
Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
Enhanced important knowledge efficiently to deliver an excellent positive experience for every customer.
Breckenridge Grand Vacations - Assistant Manager , , 01/2018 - Current
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies, and connections with customers.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Increased sales by driving operational efficiencies and building excellent customer rapport.
Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing efficiency.
Completed regular inventory counts to verify stock levels, address discrepancies and predict future needs.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Planned team-building exercises to increase employee performance and job satisfaction.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Achieved recognition for contribution to store success by optimizing sales.
Reduced financial discrepancies by monitoring credit card sales and deposits.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Carlyle Group Inc. - Barista , , 10/2019 - 11/2021
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Cleaned counters, machines, utensils and seating areas daily.
Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Engendered customer loyalty by remembering personal preferences and allergy information.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Prioritized drink requests while managing interruptions.
Cultivated to recall customers' names and address each by name.
Set and achieved goals for professional development and advancement.
Maintained regular and consistent attendance and punctuality.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Company Name - Associate , , 08/2018 - 08/2019
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Processed product returns and assisted customers with other selections.
Maintained customer satisfaction with quick and professional handling of product returns.
Increased sales by offering advice on purchases and promoting additional products.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Educated associates on market trends and stayed up-to-date on forecasts.
Provided positive first impressions to welcome existing, new and potential customers.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.