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assistant manager champ hr manager resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Proactive and meticulous Assistant Manager with over 9 years of experience in Customer Service and Management. Proficiencies in inventory control, sales, staff training and development. Excellent organizational and time management skills coupled with task prioritization. Encouraging manager and analytical problem-solver with talents for team building, leading, motivating, and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.

Skills
  • Wages and Salary
  • HR Transformation
  • HR Strategy
  • Workforce Improvements
  • Employee Counseling
  • File and Records Management
  • Preparing Spreadsheets
  • Hiring and Retention Strategies
  • Organizational Development
  • Employee Timesheet Processing
  • Maintaining Employee Records
  • Conducting Employee Orientations
Work History
Assistant Manager/CHAMP/HR Manager, 10/2021 to Current
CinemarkCity, STATE,
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
  • Reviewed sales and gross profit report to assess company efficiency
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Made hiring recommendations to increase company's productivity and profitability with quality workers
Manager/HR Manager/F&B Manager, 08/2018 to 08/2021
American Multi-Cinema IncCity, STATE,
  • Maintained and exceeded given standards of performance in high pressure environment
  • Controlled resources and assets for department activities to comply with industry standards and government regulations
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Established team priorities, maintained schedules and monitored performance
  • Developed and maintained relationships with customers and suppliers through account development
  • Managed and motivated employees to be productive and engaged in work
  • Onboarded new employees with training and new hire documentation
  • Maintained professional, organized, and safe environment for employees and patrons
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Accomplished multiple tasks within established timeframes
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
  • Cross-trained existing employees to maximize team agility and performance
Manager/F&B Manager, 09/2014 to 06/2018
McDonald’sCity, STATE,
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Maximized performance by monitoring daily activities and mentoring team members
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers
  • Assisted in organizing and overseeing assignments to drive operational excellence
  • Cross-trained existing employees to maximize team agility and performance
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Managed and motivated employees to be productive and engaged in work
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
  • Improved marketing to attract new customers and promote business
Education
Associate of Applied Business: Business, Expected in 05/2021 to Ashford University - San Diego, CA
GPA:
: Early Childhood Education, Expected in to Nashville State Community College - Antioch, TN,
GPA:

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Resume Overview

School Attended

  • Ashford University
  • Nashville State Community College

Job Titles Held:

  • Assistant Manager/CHAMP/HR Manager
  • Manager/HR Manager/F&B Manager
  • Manager/F&B Manager

Degrees

  • Associate of Applied Business
  • Some College (No Degree)

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