Assistant Manager Resume Example Burger King

ASSISTANT MANAGER

Summary

Enthusiastic Assistant Manager offering 5 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.

Skills

Management (5 years)
Customer Service
Guest Service
Certifications and Licenses
ServSafe
August 2017 to August 2022
Driver's License
Assessments
Front Desk Agent (Hotel) -- Highly Proficient
December 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data.
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Customer Focus & Orientation -- Highly Proficient
December 2019
Responding to customer situations with sensitivity.
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Retail Cash Handling -- Proficient
December 2019
Calculating retail transactions and knowing cash drawer policies and procedures.
Cash Handling
Charts
Com

Customer satisfaction
Customer Service
Direction
Fast
Focus
General manager
Hiring
Inventory
Leadership
Organizing
Policies
Positioning
Presenting
Quality
Retail
Safety
Store manager
Vm
Manufacturing experience
Visual inspections
Product assembly

Experience

Burger King | Cedartown, GAAssistant Manager09/2016 - 09/2019

Ensuring company policies are followed.
Optimizing profits by controlling costs.
Hiring, training and developing new employees.
Resolving customer issues to their overall satisfaction.
Maintaining an overall management style that follows company best practices.
Providing leadership and direction to all employees.
Ensuring product quality and availability.
Preparing and presenting employee reviews.
Working closely with the store manager to lead staff.
Overseeing retail inventory.
Assisting customers whenever necessary.
Organizing employee schedule.
Ensuring that health, safety, and security rules are followed.
Taking disciplinary action when necessary.
Ensuring a consistent standard of customer service.
Motivating employees and ensuring a focus on the mission.
Maintaining merchandise and a visual plan.
Maintaining stores to standards, including stocking and cleaning.
Completing tasks assigned by the general manager accurately and efficiently.
Supporting store manager as needed.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Planned and prepared workflow schedules, delegating tasks for 16-member team.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Enforced company policies and procedures to strengthen operational standards across departments.
Enhanced sales by implementing merchandising and promotional improvements.
Organized schedules, workflows and shift coverage to meet expected business demands.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Delegated daily tasks to team members to optimize team productivity.
Supported sales management to optimize business development.
Evaluated employee performance and developed improvement plans.

Honda Lock Associates, HLA | Bremen, GAAssembly Line Worker05/2018 - 09/2018

I worked on the assembly line for Honda making side mirrors.
It requires being alert, and aware of my surroundings.
Paying attention to details, as well as working with a fast and steady pace.
Positioned and aligned components to complete accurate assembly work.
Set and verified parts clearances to prevent jams or wasted materials.
Recognized and reported defective material and equipment.
Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
Maintained work areas organized and neat, which enabled swift cleanup following each shift.

McDonald's | Sikeston, MOShift Manager/Cashier03/2012 - 03/2015

I was responsible for running shifts and creating job positioning charts for the fellow employees.
I was also responsible for cash handling and deposits.
Maintaining health and safety procedures.
Conducting travel paths ensuring customer satisfaction.
Cross-trained in every store role to maximize operational knowledge.
Enhanced operations and boosted efficiency through employee training and coaching, as well as creation of day-to-day work schedules and assignments.
Increased overall team efficiency and productivity.
Helped employees operate productively and stay on task to meet business and customer needs.
Positioned skilled staff in key areas throughout shift to guarantee optimal productivity of overall department.
Managed and mentored [Number] staff members.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education and Training

Delta Senior High | Delta, MOHigh School Diploma05/2011

Personal Information

Full results: https://share.indeedassessments.com/share_assignment/ryysyflywebidmwv Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Authorized to work in the US for any employer

Resume Overview

Companies Worked For:

Burger King
Honda Lock Associates, HLA
McDonald's

School Attended

Delta Senior High

Job Titles Held:

Assistant Manager
Assembly Line Worker
Shift Manager/Cashier

Degrees

High School Diploma

Assistant Manager Resume Example

Resume Score: 80%

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