LiveCareer-Resume

assistant manager resume example with 9 years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Detail-oriented leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Creative and outgoing with original ideas
  • Deep understanding of concepts involved in promotional activities
  • Outstanding interpersonal skills
  • Proven ability to plan and execute events
  • Ability to succeed and accomplish work deadlines in a fast paced work environment
  • Strong ability to maintain coordination of work between teams with different profiles
  • Excellent time and resource management skills
  • Strong leadership qualities, maintaining great team spirit
  • Ability to handle more than one assignment at a time and perform quickly under pressure
  • situations
  • Proven ability to develop and execute successful communications/marketing strategies and plans
  • Photo and Video producing/editing skills
  • Exceptional communication and writing skills
  • Profound ability to work in compliance with company policies and procedures
  • Proven ability to work effectively in a team environment
  • Ability to maintain a positive and cooperative rapport with staff, management, and clients
  • Excellent Social media and marketing abilities
  • Demonstrated ability in successful outcomes through goal setting, data analysis, and effective planning
  • Outstanding writing/blogging skills
  • Staff training and development
  • Retail operations management
  • Customer rapport
  • Graphic and Media Design
Experience
01/2019 to Current Assistant Manager Myeyedr | Culpeper, VA,
  • Oversees daily branch operations while achieving exceptional levels of client satisfaction and revenue growth.
  • Administers and monitors vehicle fleet in a highly efficient and cost-effective matter.
  • Supervises and cultivates branch employee performance through active training and mentoring.
  • Targets local business partners and executes highly successful promotions.
  • Manages accounting functions including accounts receivable, closing, auditing, and banking.
  • Evaluates the financial performance of the branch and implements new strategies and corrective actions as needed.
  • Creates and conducts branch training sessions to improve sales, retention, morale, and areas of opportunity.
  • Assists with Interview, hire, train and place branch level employees.
  • Prepare and implement fleet, marketing, employee and sales plans.
  • Maintains and increases profitability levels for branches within the assigned area.
  • Identifies and developed positive working relationships with internal and external clients that are built on trust and integrity.
  • Responds to the changing needs of the client while maintaining a high standard of quality.
  • Develops staff by providing information, educational and growth opportunities, including mentoring.
  • Resolve various common to complex problems with latitude for the initiative, independent judgment, and decision making.
  • Prepared many Management Trainees for the next level
  • Creates a positive SERVICE and Sales driven culture, with a “TEAM” environment
  • Trained employees to be consistent with each customer, every transaction should be smooth
  • Trained employees to handle any issue that arises; give them the tools to listen to the customer and fix the situation as is arises
  • Creates monthly PdMs with concrete action steps that allow my employees to perform effective marketing and allows me to explain the importance of marketing. Continue to follow up with these action steps.
  • Continues to strengthen existing accounts while placing an increased focus on smaller accounts
  • Increased revenue and lower costs
  • Has a strong back end plan to eliminate bad debt and to effectively collect and avoid force charges
  • Consistently Increased rate and package sales.
  • Managed 126 employees with a 2800 car fleet
  • Handles all major customer disputes
  • Drives consistent sales growth at a Tri-Brand level
  • Successfully ran FBO out of National and Enterprise including Meet and Greets for VIPs with no reservations missed
  • Coordinated and created Tri-Brand Sales School/DX Training/Binder Training/Interview Prep/New Training
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Completed inventory audits to identify losses and project demand.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Coached team members and delivered constructive feedback to promote better productivity and build confidence.
03/2017 to 09/2018 Marketing Director Juno Search Partners | Elkhart, IN,
  • Designed and implemented original marketing campaigns for the company and individual agents
    · Developed all print & digital advertisements (flyers, postcards, videos, photos, etc.)
    · Managed and maintained all social media for company as well as individual agents
    · Website management and content creation
    · Curated direct email campaigns
    · Managed outside vendors (Photographers, Videographers etc.)
    · Created, developed and enhanced all real estate marketing materials
    · Created and supported the development of an annual/quarterly/monthly marketing campaign
    · Planned, organized, executed, and attended all corporate and client events
    · Coordinated with third party service providers to continuously improve sales marketing pieces
    · Measured and tracked effectiveness of campaigns.
    · Lead the effort to develop project and campaign reports for management
    · Continuously renegotiated rates with vendors to achieve the best value for the organization
    · Maintained marketing collateral templates and resources
    · Provided professional photography and editing
    · Combined Marketing, Graphic Design, Photography, Videography, Social Media Management, and secretarial skills to create an all-in-one employee
  • Updated web pages and social media profiles with engaging and current content.
  • Planned and produced highly effective experiential marketing events.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Conducted research to determine ideal markets for products and services.
10/2016 to 03/2017 Promotions Assistant Radio One | Atlanta, GA,
  • Manages and oversees every aspect of KUDL’s Star of the Day Promotion
  • Works directly with Promotions Manager, Talent, Program Director, and Operations Manager
  • Cultivates relationships with sponsors, to secure trade agreements
  • Maintains personal and professional relationships with clients and listeners
  • Utilizes and creates content for social media networks like Facebook, Instagram, and Twitter.
  • Generates original content for blog and website
  • Produces, records, and edits video for Star of the Day promotion
  • Creates new and exciting content to further the success of the promotion
  • Manages techs and interns that work closely with the promotion
  • Plans and executes all events pertaining to the promotion, assists with all other station events
  • Works directly with production team to create and implement all print, website, and social media marketing campaigns related to the promotion.
  • Created and maintained social content calendars
05/2013 to 09/2016 Assistant Manager Myeyedr | Doylestown, PA,
  • Handled time-sensitive and high priority projects directly with the CEO of the company as well as the District Manager
  • Assisted in the merging of several companies responsible for the distribution of newspapers for nearly a third of Northern California.
  • Independently fulfilled warehouse, processing, and delivering service for the company efficiently
  • Maintained a positive and personable image that reflects the company's standards.
  • Delegated daily tasks to team members to optimize group productivity.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
Education and Training
Expected in 05/2016 to to Bachelor of Arts | Communication Design University of California - Chico State, Chico, CA, GPA:

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Resume Overview

School Attended

  • University of California - Chico State

Job Titles Held:

  • Assistant Manager
  • Marketing Director
  • Promotions Assistant
  • Assistant Manager

Degrees

  • Bachelor of Arts

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