Highly experienced in customer service and very effective in handling the demands of a high volume retail store. Currently a Customer Service Supervisor with 18 years experience in the retail industry. Responsible, dependable and well-qualified for the Food and Beverage Manager position.
Opened and closed the store, including counting cash, making bank deposits, opening and closing cash registers and creating staff assignments.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Worked as a team member to provide the highest level of service to customers.
Oversees training of new team members and mentors each to promote productivity, accuracy and friendly service.
Answers customer requests with friendly, knowledgeable service and support.
Offers direction and gives constructive feedback to motivate team members.
Oversees all daily operations of current store including cash duties, till counts, ordering and receiving, inventory, food service, customer service and assigning roles of associates.
Zeta Tau Alpha Founding Member
Girl Scouts of Central and Southern New Jersey Troop Leader (2013-current)
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