After five years in the U.S. Army, I have developed a unique set of leadership and management skills that are critical to success in today's economy. These skills have led to my high level of skills in functional team building and leadership, crisis management, multi-cultural communications, change management, organization development and quality/performance improvement. Extensive knowledge and experience in the Guest service field. Dedicated and hardworking, with and unmatched drive to produce results. Strong communicator with ability to motivate diverse groups to work together. Strong team leader who establishes goals and motivates employees to achieve objectives. Proven history of self-motivation and eagerness to take on new responsibilities. Skills and Values : Exceptional listener and communicator who effectively conveys information verbally and in writing. Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects. Proven relationship-builder with unsurpassed interpersonal skills. Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards. Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings. Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation. Innovative problem-solver who can generate workable solutions and resolve complaints. Resourceful team player who excels at building trusting relationships with customers and colleagues.
