Results-oriented, strategic professional with experience in the management and supervision of others, to include daily oversight of key personnel and tasks.
Networked customers and asked open-ended questions to determine immediate needs.
Verified company standards were maintained on daily basis.
Efficiently addressed customer issues to ensure quick and successful resolution.
Built and maintained effective relationships with peers and management.
Communicated information to customers about product quality and value.
Maintained professional customer interactions.
Received and processed cash and credit payments for in-store purchases.
Worked as team leader and member to provide highest level of service to customers.
Delegated work to others based on shift requirements, individual strengths and unique training.
Monitored multiple databases to keep track of cases assigned,
with personal contact and direction of case load.
Interaction with Supervisors and Team Leaders on a regular basis
and following all mandated State guidelines and protocols.
Acquiring Security level requisite to access GCIC database for Georgia
and daily contact with professionals in legal industry, to
include judges, attorneys and law enforcement officials.
Am interested in pursuing my Masters in the near term.
Currently participating in championship Ultimate Frisbee competition
throughout the southeast at a highly competitive level.
Achieved my Black Belt in Karate while attending high school and learned self discipline and motivation being key factors to succeeding in life.
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