Hardworking retail management professional experienced in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.
As an assistant manager I delivered excellent customer service by greeting and assisting each customer. My duties included stocking and restocking inventory when shipment was received, trained crew member to deliver outstanding customer service. Completed opening and closing store procedure including bank deposit drops.
As a Keyholder , my duties included but was not limited to training new hires ,completing payroll, scheduling, ordering , shipping and receiving , handling special orders., set plan-o-gram, maintaining the sales floor, shoe display audit, run stock , maintain stockroom, pricing muc, perms, fill clearance rack, and ensure the recovery at the end of day.
Opened a new store location and assisted in recruiting and training new staff. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Completed a series of training sessions to advance from Assistant Manager to Store Manager. Completed weekly schedules according to payroll policies. Wrote order supply requests to replenish merchandise. Addressed and corrected sales staff communication issues in a tactful and effective manner. Worked closely with the district manager to formulate and build the store brand.
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