Multi-tasking Assistant Manager well-known for creating positive environments where employees can thrive and succeed. Detailed and quick-paced and a true team player. Pursuing a new sales-driven role where hard work and dedication will be highly valued.
• Developed marketing and customer retention strategies, by analyzing monthly/weekly branch sales trends then developing and implementing innovative tactics that led to further sales success.
• Analyzed and compare national sales trends at a micro level, to help further develop sales strategies.
• Built and maintained relationships with other locations to understand/share market specifics strategies that may compliment corporate initiatives.
• Provide superior customer service with a strong knowledge of the merchandise sold in the store from electronics, tools, jewelry & firearms.
• Developed and maintained customer relationship wit long standing customers.
• Generate repeat business from through successful client follow-up.
• Consistently meets monthly sales goals and objectives.
• Provides hands on training for new hires to ensure that they successfully achieved their goals
• .Prepared weekly/monthly sales reports for the sales team and management.
• Demonstrated a high attention to detail by entering in accurate information on required database.
• Utilized strong decision making, and problem-solving skills to help customers process payments and purchases while utilizing multiple systems.
• Demonstrate strong negotiation skills that enable successful goal accomplishment.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Operated a cash register for cash, check and credit card transactions with 100% accuracy.
• Verified that all customers received receipts for their purchases.
• Communicated clear expectations and goals to each team member.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Alerted customers to upcoming sales events and promotions.
• Answered customer telephone calls promptly and in an appropriate manner
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