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Lovers Lane - Assistant Manager Resume Example

Resume Score: 100%

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ASSISTANT MANAGER
Summary
To obtain a position in a customer service industry, where I can utilize my management and customer relations skills, with the opportunity for performance-based advancement.
Education
Associate of Science, Criminal Justice 2013 Gateway Technical College - Elkhorn, WI Criminal Justice - Law Enforcement
Associate of Applied Science, General Studies Waubonsee Community College - Sugar Grove, IL GPA: GPA: 9/4.0 Coursework in general studies
Skills
Assistant Manager, auditing, maintaining calendar, closing, contracts, excellent customer service, expense reports, inventory counts,preparing and maintaining legal documents,problem resolution, sales.
Experience
Assistant Manager Mar 2012 to Dec 2013
Lovers Lane - North Aurora, IL
  • Responsible for balancing cash drawers and inputting store sales numbers at opening and closing.
  • Performed customer service duties such as sales, returns/exchanges, and handling customer complaints.
  • Led a team of associates in providing excellent customer service and delegated responsibilities in order to effectively reach store goals.
  • Promoted to Assistant Manager within 7 months of employment.
Retail Wireless Consultant Mar 2012 to Dec 2013
U.S Cellular - Brookfield, WI
  • Responsible for opening and maintaining customers accounts.
  • Responsible for achieving personal and store sales goals.
  • Opening and closing cash drawers.
Agent Distribution Sales Support Specialist Dec 2013 to Current
U.S Cellular - Waukesha, WI
  • Responsible for administration activities such as preparing, auditing, analyzing and submitting reports (inventory, count reports, expense reports, and sales results), reviewing agent's contract for accuracy, maintaining calendar of activities and events, participates in team meetings and develops a network of people to assist with procedures or problem resolution issues.
  • Responsible for timely communication/mailing of all legal correspondence, legal contracts and addendum's, sales promotional and product offerings as required.
  • Teaches agent to where to find information and resources to support their business. 
  • Supports Agent Sales and Development Manager by assisting with account support and maintenance; knowing agent key contacts and the process for handling requests within these agents; acting as secondary contact for agent and escalated customer issues.
  • Provides metrics and data to support to Area Sales Manager and Development with analyzing business performance.
  • Facilitate's and orchestrates  opening/closing checklist for agent doors which includes marketing materials, operations, store manager and portfolio alignment.
  • Acts as key contact person for operations and works closely with corporate operations to provide support to the territory. 
  • Knowledgeable of entire agent portfolio and maintains a revolving list of agent and outside sales associates. 
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Resume Overview

Companies Worked For:

  • Lovers Lane
  • U.S Cellular

School Attended

  • Gateway Technical College
  • Waubonsee Community College

Job Titles Held:

  • Assistant Manager
  • Retail Wireless Consultant
  • Agent Distribution Sales Support Specialist

Degrees

  • Associate of Science , Criminal Justice 2013
    Associate of Applied Science , General Studies

Where can I find a Lovers Lane Assistant Manager resume example in Twin Lakes, Wisconsin ?

This is an actual resume example of a Assistant Manager who works in the Sales Support Industry. LiveCareer has 11316 Sales Support resumes in its database. LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.

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