Reliable student offering a proven history of leadership and dedication shown through two years of achievement through San Antonio College.. Eager to contribute strong knowledge of Business Administration acquired over a successful academic career. Customer Service Representative who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
Documented orders, daily activities, weekly schedules and team performance.
Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Managed inventory, maintained equipment and cleaned work areas.
Responsible for promoting safe and clean working environment.
Informed customers about all product lines and services offered by the company.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Fielded an average of one hundred customer service calls per day.
Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Confirmed that appropriate changes were made to resolve customers' problems.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Guaranteed positive customer experiences and resolved all customer complaints.
Completed High School, General Studies include English, Math, Social Studies, Physical Education. Continuing education in [Business Management at San Antonio College.
Attending San Antonio College second year
Major in Business Management
Minor in [Marketing
Honor Society, Football, Basketball
Companies Worked For:
Job Titles Held:
© 2019, Bold Limited. All rights reserved.