Motivated Customer Service Representative with over 5 years of retail experience in fast-paced, team-based environments. Driven and proven successful at achieving established targets and team goals. Grasps company initiatives quickly achieving store and personal goals. Swiftly adapts to shifting seasonal needs, demands and priorities. Communicates trends and recommendations to customers, and provides feedback to management. Applies effective teamwork, customer and sales skills simultaneously. Always uses good judgment when performing duties. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Offering empathy, reliability and enthusiasm for satisfying customers.
Financial Management
Employee scheduling
Complaint resolution
Customer service
Stock management
Money handling abilities
Strategic sales knowledge
Good listening skills
Creative problem solving
Order fulfillment
Good communication skills
Excellent written and oral communication
Technical Support
Medical terminology knowledge
Multi-line phone talent
Report preparation
Sales expertise
Key stakeholder relationship building
Verifying documentation
Patient-focused quality service
Invoicing familiarity
Professional telephone demeanor
Key holder experience
Time management
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School Attended
Job Titles Held:
Degrees
