To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise.
• Review commodity invoices, of all Customer classes, for accuracy related to Bill Presentment, usage, billing, messaging.
• Research rate calculations as compared to Energy Facts Labels for correctness, log issues and communicate as directed.
• Perform duties related to daily Return Mail of all types to ensure customer is receiving invoices,Welcome Kits, Refunds, Disconnects, etc.
• Ability to be flexible, self-motivated, work independently and require little supervision.
• Assist and process payments on accounts
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