LiveCareer-Resume

assistant manager resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Sales monitoring
  • Product and service knowledge
  • Retail Space Planning
  • Orientating and training
  • Microsoft Office expertise
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Inventory control
  • Closing and contract negotiations
  • Customer relations
  • Staff development
  • Project management abilities
  • Inventory management
  • Merchandising
  • Customer rapport
  • Staff training and development
Experience
Assistant Manager, 11/2008 - 05/2009
Sport Clips Crown Point, IN,
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Evaluated employee performance and developed improvement plans.
  • Delegated daily tasks to team members to optimize team productivity.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Lead Technician, 02/2001 - 05/2004
Teva Pharmaceutical Industries New York City, NY,
  • Oversaw daily operations, including prioritizing and delegating tasks and assignments and implementing strategies to optimize workflows.
  • Entered and distributed work orders to other technicians.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Managed quality control and maintained high level of customer satisfaction.
  • Researched and analyzed customer design proposals, specifications, manuals and other data.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Drove team performance through effective training, coaching and motivation of line employees.
  • Demonstrated excellent mechanical knowledge of machines and tools, including design, use, repair and maintenance.
  • Tested components, assemblies and systems to diagnose problems.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Validated adherence to best practices, quality standards and customer specifications.
Director of Security, 10/1999 - 05/2002
Hyatt West Palm Beach, FL,
  • Kept staff aware of security and safety concerns with regular meetings and drills.
  • Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
  • Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
  • Evaluated current security operations and personnel to detect areas in need of improvement.
  • Developed strategies to prevent crimes with educational and community-based initiatives.
  • Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
  • Supervised property entrances and exits and monitored employee safety.
  • Monitored and authorized employee and guest access to guard against theft.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
  • Developed and implemented training methods to promote improved officer performance.
  • Held routine and surprise drills to keep help security team members practice response plans.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
  • Supervised and mentored [Number] managers and staff members in conscious effort to deliver top-quality [Area of expertise] services.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Managed all security procedures and protocols for company, reporting any non-compliant personnel to [Job title].
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
  • Diminished project gaps while supervising [Number] loss prevention officers to maximize efficiency.
  • Improved employee security adherence through detailed presentations for up to [Number] attendees.
Director of Security, 09/1996 - 01/1999
Hyatt White Plains, NY,
  • Kept staff aware of security and safety concerns with regular meetings and drills.
  • Conducted needs assessments and worked closely with leaders to correct problems and implement improvements.
  • Maintained effective working relationships with local and state government agencies and collaborated closely on investigations.
  • Evaluated current security operations and personnel to detect areas in need of improvement.
  • Developed strategies to prevent crimes with educational and community-based initiatives.
  • Recruited and managed competent personnel to handle security needs and maintain adequate coverage.
  • Supervised property entrances and exits and monitored employee safety.
  • Monitored and authorized employee and guest access to guard against theft.
  • Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
  • Reported daily activity, incidents and irregularities, including equipment and property damage, theft and presence of unauthorized persons.
  • Developed and implemented training methods to promote improved officer performance.
  • Improved employee security adherence through detailed presentations for up to [Number] attendees.
  • Held routine and surprise drills to keep help security team members practice response plans.
  • Assessed company security risks and developed actionable solutions to be presented to management.
  • Improved resource planning and allocation by streamlining security and administrative programs, business management operations and inventory control.
  • Supervised and mentored [Number] managers and staff members in conscious effort to deliver top-quality [Area of expertise] services.
  • Met safety protocols by providing 24-hour armed internal security for multiple events while monitoring security equipment and operational logbooks to control building access.
  • Implemented new security protocols to prohibit trespassing and increase safety.
  • Strengthened emergency preparedness and immediate responses while commanding oversight and maintenance of safety inventory and equipment.
  • Worked closely with IT department to ensure all information on computers and networks was completely secure.
  • Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
  • Managed all security procedures and protocols for company, reporting any non-compliant personnel to [Job title].
  • Oversaw highly effective security team and managed scheduling and resource allocation.
  • Controlled all physical and security technology programs, including CCTV, access control, security lighting, gate systems and incident management systems.
  • Diminished project gaps while supervising [Number] loss prevention officers to maximize efficiency.
Education and Training
Computer Information Technology: Computer Repair Building And Netwprkimg, Expected in 06/2001
-
CEI College - Anaheim, CA
GPA:
Status -
GED: , Expected in 01/1989
-
Pittsburgh Brashear High School - Pittsburgh, PA
GPA:
Status -

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Resume Overview

School Attended

  • CEI College
  • Pittsburgh Brashear High School

Job Titles Held:

  • Assistant Manager
  • Lead Technician
  • Director of Security
  • Director of Security

Degrees

  • Computer Information Technology
  • GED

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