I am a very hardworking and dependable individual. I strive to succeed in all ways possible. I have a strong background in customer service skills. I am an all around peoples person. I work extremely well with others. I have management experience and exceptional people skills. I have clinical and some administrative skills that I acquired in the field which i obtained my associates degree.
Customer Service, Client Relations, Triage, Blood Draws, Injections, Computer Literate, Creative Problem Solving, CPR
Efficiently addressed customer issues to ensure quick and successful resolution.
Networked with customers and asked open-ended questions to determine what their immediate needs were.
Maintained friendly and professional customer interactions.
Received and processed cash and credit payments for in-store purchases.
Offered exceptional customer service to differentiate and promote the company brand.
Demonstrated that customers come first by serving them with a sense of urgency.
Communicated store policy violations to the leadership team in a timely manner.
Worked as a team member to provide the highest level of service to customers.
Administered all necessary medications as directed by care plan.
Supervised frequent activities such as medication and personal hygiene to ensure safety.
Developed strong and trusting rapport with each client to facilitate best care possible.
Monitored clients' progress to report necessary changes.
Assisted disabled individuals to foster independence while still closely monitoring safety.
Maintained a clean and well-organized environment to promote client happiness and safety.
Answered and resolved customer questions and concerns.
Collaborated with team members to improve performance and implement training updates.
Utilized security, safety and loss prevention strategies during shifts.
Assisted store management with meeting standards of service and quality in daily operations.
Performed store opening and closing procedures, including setting up registers and checking products.
Maintained safe food handling and other standards at all times.
Consistently received a 100% rate of customer satisfaction.
190 Clinical Hours at University Health Monroe, La.
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