I have been working in the auto body business for over 30 years. During my younger years I worked at several different body shops as an auto body technician and painter. I have worked my up,through every level of the business. I am a certified auto body repair technician, automotive refinish technician, and Platinum Icar certified. I am hardworking, dedicated, punctual, funny, good at relationship building, personable,a great problem solver, and extremely flexible. I have hands on experience in all areas of the filed.
Promoted to Assistant Manager within 18 months. A position I had for almost 17 years. Increased out put by 30% when taking over AAA account
Boosted customer satisfaction ratings by 20% in under 2 months.
Examined vehicles to determine the extent of damage or malfunctions.Communicated with customers regarding vehicle issues and potential repairs.Guided mechanics with decisions concerning repair and replacement of parts. Dealt directly with insurance companies from start to finish. Input all data and ordered all parts for repair, while keeping the customer updated at every phase. Managed over 30 employees.
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