Reliable and punctual Operations Assistant Manager who possesses an excellent work ethic . Areas of expertise include inventory, cash management and exceptional customer service.
Efficiently addressed customer issues to ensure quick and successful resolution.
Received and processed cash and credit payments for in-store purchases.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Answered customers' questions and addressed problems and complaints in person and via phone.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Presented customers with bills and receipts and collected payments for goods delivered.
Handled merchandise in accordance with product handling standards.
Monitored patients with acute conditions.
Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
Valued member of the marching and concert bands as well as the drumline.
Tennis team - Captain senior year.
Spanish - traveled to Europe and Ecuador on school trips
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