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Assistant Manager Resume Example

Resume Score: 65%

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ASSISTANT MANAGER
Professional Summary
Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
Skills
  • Excellent customer service skills
  • Excellent Leadership Skills
  • Store Operations
  • Opening and closing procedures
  • Inventory Management
  • POS systems
  • Weekly Schedules
  • Accurate Cash Handling
  • Merchandizing
  • Staff training and development
Work History
Assistant Manager, 09/2006 to Current
Carvel Ice Cream Shop – Brewster, NY
  • Assist with daily store operations including but not limited to open/close, product inventory, sales, and customer service.
  • Manufacture all products and decorate cakes.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Generated repeat business through exceptional customer service.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Maintained overall appearance of the store front and store through cleaning, signs and displays.
  • Accurate cash handling with sales and drawer counts
  • Training new employees with all job functions
  • Label and organize all product in storage rooms
  • Handle deliveries, customer orders and complaints
Store Manager, 08/2016 to 11/2016
Spirit Halloween – Mahopac, NY
  • Managed staff of 15 sales associates and 2 assistant managers.
  • Hired, trained and evaluated personnel in sales and job performance.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Trained and developed all associates on POS system and key sales tactics.
  • Created weekly schedules with budgeted payroll hours, approved payroll.
  • Reported to the district manager regarding all store and staff issues.
  • Utilized computer skills with various programs including POS, Store Portal, Email, Schedule Writer, Hiring Management Service,and to navigate all reports.
  • Bank deposits daily
  • Accurate cash handling, correct drawer counts daily.
  • Supervised shift changes of cashiers, returns and exchanges.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Provided excellent customer service on sales floor
  • Attention to and observation of customers and employees led to highest rank in the zone for loss prevention.
  • Organized complete tear down and inventory at the end of the season.
Education
GED: 2006
Northern Westchester Boces - Yorktown, NY
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Carvel Ice Cream Shop
  • Spirit Halloween

School Attended

  • Northern Westchester Boces

Job Titles Held:

  • Assistant Manager
  • Store Manager

Degrees

  • GED : 2006

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