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Assistant Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Attentive supervisor with [Number] years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Multi-talented [Job Title] with [Number] years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Forward-thinking [Industry] manager with proven leadership, planning and problem-solving abilities. Help senior business leaders accomplish demanding objectives by motivating staff and organizing resources. Systematic and well-organized in maintaining coverage for all operational needs.

Focused Retail leader possessing [Number] years of retail management and sales expertise. Skilled at increasing profits through effective sales training and troubleshooting profit loss areas. Committed to boosting team morale and driving sales by fostering strong rapport with team members and customers.

Service-driven professional with [Number]-year background in [Industry] sector. Personable and reliable desiring opportunity to use [Skill] and [Skill] in busy environment.

Driven Management professional offering over [Number] years' experience in [Type] business settings. Focused and motivational mentor adept at challenging team members to meet and exceed company goals.

Forward-thinking [Job Title] proficient in generating high-quality [Type] work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Closing and contract negotiations
  • Orientating and training
  • Inventory control
  • Inventory management
  • Project management abilities
  • Customer relations
Experience
Maxsent - Assistant Manager
Reston, VA, 08/2019 - Current
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Supported sales management initiatives to optimize business development.
  • Evaluated employee performance and developed improvement plans.
  • Completed inventory audits to identify losses and project future demands.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Delegated daily tasks to team members to optimize team productivity.
Cognizant Technology Solutions - Manager
Brea, CA, 07/2018 - 03/2019
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Gave input on how to improve training and employee productivity.
  • Increased safety awareness by [Number]%, which led to no injuries on team since [Year].
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Showed over [Number] associates new procedure and product techniques over [Timeframe].
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Coordinated and launched grand openings for new stores.
  • Increased productivity by [Number]% and reduced material waste [Number]% by consistently seeking efficiencies.
  • Facilitated on-site staff training and developed processes and procedures to increase accuracy.
New Leaf Community Markets, Inc. - Cashier
Half Moon Bay, CA, 05/2016 - 06/2018
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Read weekly sales inserts and monitored price changes.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Worked closely with front-end staff to assist customers.
Cognizant Technology Solutions - Manager
Carpinteria, CA, 02/2016 - 05/2018
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Managed day-to-day operations, including supervision and assignment delegation for [Number]-member team.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Trained [Number] employees in inventory practices, POS systems and product knowledge, contributing to [Number]% increase in customer satisfaction ratings.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Maintained open and professional team relationships to quickly identify and resolve issues.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
  • Communicated store policy violations to upper management to prevent shrinkage and misconduct.
  • Increased safety awareness by [Number]%, which led to no injuries on team since [Year].
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Assessed employees' strengths and delegated tasks based upon expertise and knowledge, which increased workflows by [Number]%.
  • Coordinated day-to-day and long-term activities within various business platforms.
  • Showed over [Number] associates new procedure and product techniques over [Timeframe].
  • Improved and assessed process functionality to eliminate downtime and boost productivity.
  • Spearheaded development of training strategies for retail partners and e-commerce teams.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Increased productivity by [Number]% and reduced material waste [Number]% by consistently seeking efficiencies.
Education and Training
Penncrest High School Media, PA Expected in 05/2005 High School Diploma : - GPA :

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80Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
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Resume Overview

School Attended
  • Penncrest High School
Job Titles Held:
  • Assistant Manager
  • Manager
  • Cashier
  • Manager
Degrees
  • High School Diploma

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