Detailed Assistant Manager effective in creating positive environments where employees can thrive and succeed. Reliable and quick-paced and considered team-oriented. Looking for a new sales-driven role where hard work and dedication will be highly valued.
Efficiently addressed customer issues to ensure quick and successful resolution.
Answered customers' questions and addressed problems and complaints in person and via phone.
Maintained friendly and professional customer interactions.
Built and maintained effective relationships with peers and upper management.
Kept an eye on building premises for loss prevention and security purposes.
Held each team member accountable for achieving brand and performance goals.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Worked as a team member to provide the highest level of service to customers.
Resolved customer problems by investigating issues, answering questions and building rapport.
Maintained visually appealing and effective displays for the entire store.
Educated customers on product and service offerings.
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