Addressed customer inquiries and resolved complaints. Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Determined staff promotions and demotions, and terminated employees when necessary. Completed weekly schedules according to payroll policies. Trained all new managers on store procedures and policies. Maintained daily record of all transactions. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner.
Worked register stocked front end. Helped customers find things. Counted registers at end of shift. Kept front area clean.
Made meals, ran register, cooked, cleaned. I work in the kitchen making sure kids had lunch.
I was a stay at home mom when my kids were young. I have a special needs son. I'm also a widow that didn't have help with my son.
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