Results-oriented Customer Service Professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals.
Cash register familiarity
Retail merchandising specialist
Bilingual in [Armenian]
Outstanding interpersonal skills
Creative problem solver
Proficient in cash management
Reliable and punctual
Assistant manager , 12/2011
to 02/2013 Richard Saghian – Burbank,
Maintained records related to sales.
Trained and served as a peer coach for new sales associates.
Prepared sales slips and sales contracts.
manager , 07/2007
to 08/2010 Eman Hassanin – Burbank,
Built strong client relationships and provided high value-adding services, resulting in a 15% company market share increase.
Responded to all customer inquiries thoroughly and professionally.
Processed cash and credit payments rapidly and accurately.
Monitored and analyzed sales records and consumer purchasing trends.
High School Diploma: business administration ,
2010 herbert hoover high school - Glendale,
CA Honor student
GED: Business Administration,
Current Los Angeles Valley College - Valley Glen,