Assistant Manager Resume Example Company Name

Whittney

Williams

Professional Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Skills

Recruiting and Interviewing
Employee performance evaluations
Google Drive
Strategic Planning
Training
Business planning
Sales growth
Employee scheduling
Business administration
Negotiation

Recordkeeping proficiency
Setting appointments
Marketing expertise
File/records maintenance
Microsoft Excel spreadsheet
Switchboard
Acrobat
Microsoft Word
Xerox copier

Education

Clay County High School City05/2017Diploma

Work History

Company Name- Assistant Manager
City, State11/2019 - 10/2020

Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Created schedules for our employee biweekly.
Created federal files for each customer to keep their information organized for a federal audit.
Filed and verified these files in alphabetical order.
Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Company Name- Receptionist Clerk
City, State06/2017 - 11/2019

Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Sorted, received and distributed mail correspondence between departments and personnel.
Received and routed business correspondence to correct departments and staff members.
Provided clerical support to multiple company employees by copying, faxing and filing documents.
Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Routed incoming mail and messages to relevant personnel without delay.
Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
Assisted in administrative duties for office team, including making phone calls, copies and schedules.
Corresponded with clients through email, telephone or postal mail.
Kept reception area clean and neat to give visitors positive first impression.
Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained building security by monitoring logbook and issuing visitor badges.
Scanned files, eliminating outdated records.
Verified accuracy and validity of data entered in databases
Cultivated relationships with new customers and maintained good partnerships with existing clients.
Documented all customer information accurately in computer system, providing dated notes for future reference.
Provided online demonstrations to educate customers on product features and online help resources.
Worked closely with each customer to carefully resolve issues within timely fashion.
Assisted department with email-based and phone support when call center was busy or short-staffed.
Educated customers about billing, payment processing and support policies and procedures.
Met all customer call guidelines including service levels, handle time and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Successfully maintain clean, valid driver's license and access to reliable transportation.
Handled complaints and questions, and re-directed calls to other team members as appropriate.
Created files for each applicant and filed these in alphabetical order.
Schedule each applicant for their interview, drug testing, finger prints, etc.

Company Name- Crew Member
City, State12/2016 - 05/2017

Collaborated with team members to complete orders.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Supported great dining and meal experiences for guests.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Performed shift change tasks each day to keep store efficient and neat.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Maintained clean, sanitized and well-organized food preparation zones.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Cooked batches of food according to standard recipes.
Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Company Name- Crew Member
City, State03/2015 - 09/2016

Collaborated with team members to complete orders.
Supported great dining and meal experiences for guests.
Prepared and cooked food orders for customers by noting customizations and portion sizes.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
Maintained clean, sanitized and well-organized food preparation zones.
Performed shift change tasks each day to keep store efficient and neat.

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Assistant Manager Resume Example

Resume Score: 80%

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Resume Overview

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