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Assistant Manager Resume Example

Resume Score: 80%

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ASSISTANT MANAGER
Professional Summary

Agile and adaptable team leader with stellar management history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Staff Supervision
  • Employee scheduling
  • Financial Management
  • Sales growth
  • Training
  • Business planning
  • Project Management
  • Budgeting
  • Consulting
  • Cost Control
  • Strategic Planning
  • Staff Management
  • Negotiation
  • Recruiting and Interviewing
Work History
Company NameAssistant Manager//City, State//October 2019 to April 2020

Assisted Manager in interview process of prospective employees and provided feedback.

  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Monitored employee performance and developed improvement plans.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Advanced to keyholder and assistant manager-in-charge in manager's absence.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Company NameMedical Assistant//City, State//September 2010 to February 2012
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Measured patient pulse oximetry.
  • Prepared and administered medications to alleviate patient symptoms.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Obtained all prescribed laboratory testing.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Collected histories, vitals and current complaints via patient interviews.
  • Escorted patients to examination rooms.
  • Prepared initial patient charts for admission.
  • Obtained accurate medical histories from patients, highlighting critical information.
  • Gathered forms, copied insurance cards and Action to collect patient information for billing and insurance filing.
  • Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Taught patients about medications, procedures and care plan instructions.
  • Welcomed patients and inquired about wellbeing since last treatment.
Company NameBartender//City, State//November 1999 to May 2001
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Maintained accurate cash drawer of $500 per shift.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Handled $2000-4000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
  • Waited on up to 25 customers at bar and at 30-table bar area.
  • Closed out cash register with 100% accuracy and prepared cashier report.
Education
Medical Assistant O.I.C. Training Academy //City//November 2010
High School Diploma - General StudiesCaledonia High School//City, State//May 1996
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Resume Overview

School Attended

  • O.I.C. Training Academy
  • Caledonia High School

Job Titles Held:

  • Assistant Manager
  • Medical Assistant
  • Bartender

Degrees

  • Medical Assistant
    High School Diploma - General Studies

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