Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Summary

Attentive, Retail Manager, with 15 years of experience guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy. I am a trained professional with a certificate in event planning.

Skills

Sales monitoring
Product and service knowledge
Orientating and training
Merchandising
Staff development
Project management abilities

Customer rapport
Staff training and development
Retail operations management
Marketing tactics
Customer relations
Inventory management

Experience

02/2019 - 08/2020Assistant ManagerCompany Name | City, State

Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
Delegated daily tasks to team members to optimize group productivity.
Mentored staffto enhance skills and achieve daily targets, using hands-on and motivational leadership.
Organized schedules, workflows and shift coverage to meet expected business demands.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Enforced company policies and procedures to strengthen operational standards across departments.

10/2019 - 04/2020Retail Assistant ManagerCompany Name | City, State

Positively impacted product relevance through careful distribution, merchandising and display techniques.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Organized and updated schedules to optimize coverage for expected customer demands.
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Improved profitability by executing daily, weekly, and monthly floor plan changes.
Recruited and effectively guided new employees to reach team goals and initiate growth objectives.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Assisted customers daily by selecting merchandise, answering questions and quickly resolving concerns.
Contributed to positive store appearance through regular folding and organizing of racks.

06/2007 - 08/2011Retail Assistant ManagerCompany Name | City, State

Positively impacted product relevance through careful distribution, merchandising and display techniques.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Organized and updated schedules to optimize coverage for expected customer demands.
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Recruited and effectively guided new employees to reach team goals and initiate growth objectives.

Education and Training

06/2002High School Diploma
Dothan High School | City, State

Some College (No Degree): Early Childhood Education
George C Wallace Community College - Dothan | City, State

Some College (No Degree): Small Business Management
Tallahassee Community College | City, State

08/2020Certificate in Event Planning : Meeting And Event Planning
International Association of Professional Career | City

Resume Overview

School Attended

Dothan High School
George C Wallace Community College - Dothan
Tallahassee Community College
International Association of Professional Career

Job Titles Held:

Assistant Manager
Retail Assistant Manager

Degrees

06/2002 High School Diploma
Some College (No Degree) : Early Childhood Education
Some College (No Degree) : Small Business Management
08/2020 Certificate in Event Planning : Meeting And Event Planning

Assistant Manager Resume Example

Resume Score: 80%

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