Assistant Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Over 30 years Customer/retail experience. Very organized and follow directions easily. Experienced in resets, ad settings, customer service. Work well on my own and on a team. Detail oriented.


Dry Cleaned to order casino employees uniforms. Bagged and pulled orders as needed for cashier

Assistant Manager, 10/1980 to 01/2003
Safelite AutoglassNorwood, MA,
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Positively impacted product relevance through careful distribution, merchandising and display techniques.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Contributed to positive, organized store appearance through [Action] and [Action].
  • Cultivated long lasting relationships with key partners, including clothing vendors and freight operators.
  • Created and prepared annual budgets and goals for store with [Software] and [Software].
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Planned and prepared workflow schedules, delegating tasks for [Number]-member team.
  • Trained team of [Number] to deliver outstanding customer service, boosting customer satisfaction ratings [Number]%.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Completed inventory audits to identify losses and project future demands.
  • Supported sales management to optimize business development.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Delegated daily tasks to team members to optimize team productivity.
Office Manager, 02/1990 to 12/1993
AltiumFrisco, TX,
  • Managed $[Amount] office budget to handle all needs, including inventory, postage and vendor services.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
  • Served as main point of contact for outside vendors.
  • Trained [Number] employees on best practices and protocol while managing teams to ensure optimal productivity.
  • Oversaw daily functions.
  • Streamlined operational efficiencies by providing timely computer diagnosis and repair.
  • Scheduled appointments and maintained master calendar.
  • Greeted visitors promptly and directed to correct locations.
  • Planned and executed successful corporate meetings, lunches and special events for groups of up to [Number].
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Increased office organization by developing more efficient filing system and customer database protocols.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Updated employee paperwork and records.
Casino Dry Cleaner, 01/1979 to 08/1980
Granite Construction IncColorado Springs, CO,
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Parts Runner, 06/1976 to 08/1980
Vegas TireCity, STATE,
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Protected company inventory with well-organized and secure storage areas.
  • Followed customer instructions about placement of items and special considerations for handling.
  • Contributed ideas on ways to improve or optimize warehousing procedures.
  • Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets.
  • Unloaded cargo with [Equipment], maintaining clean, safe and organized warehouse areas.
  • Drove truck safely to deliver items in original condition to destination.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
  • Maintained accurate and current order and shipment forms, inventory documentation and customer records.
  • Responded to job-related inquiries from supervisor quickly and professionally and provided updates on anticipated task completion times.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Education and Training
: Business Administration, Expected in
High School Diploma: , Expected in 05/1979
LVHS - Las Vegas , NV
  • Magna cum laude graduate

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Resume Strength

  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended
  • UNLV
  • LVHS
Job Titles Held:
  • Assistant Manager
  • Office Manager
  • Casino Dry Cleaner
  • Parts Runner
  • Some College (No Degree)
  • High School Diploma