Talented Assistant Manager with a strong background in customer service, hairstyling, and clerical work
Encouraged sales associates to cross-sell additional products and services to purchasing customers.
Networked with customers and asked open-ended questions to determine what their immediate needs were.
Efficiently addressed customer issues to ensure quick and successful resolution.
Maintained visually appealing and effective displays for the entire store.
Received and processed cash and credit payments for in-store purchases.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Performed assigned projects and completed checklists in an efficient and accurate manner.
Sold products and services to maintain a daily sales goal.
Handled basic administrative tasks, such as booking, cancelling and rescheduling appointments.
Advised guests on special events and product promotions.
Tracked and effectively managed client flow throughout the salon.
Processed all cash and credit card transactions with a 100% accuracy rate.
Efficiently checked guests in and out using Styleware Processing.
Collaborated with clients of all types to increase profile and status through effective styling.
Developed and executed sales promotions.
Provided expert product and service information.
Met incoming customers and provided immediate assistance.
Replenished floor stock and processed shipments to ensure product availability for customers.
Operated a cash register to process cash, check and credit card transactions.
Facilitated monthly and quarterly physical inventory counts.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
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