Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Sales Representative trained in all aspects of customer relations, contract preparation and route management. Organized, detail-oriented and resourceful. Seeking ground-floor position with growing company.
Promoted to Assistant Manager within 1 year.
Received customer service award within 2 months of employment.
Mentored 3 new sales associates.
Developed highly effective sales training strategies as Sales Manager of a 6-person team.
Delivered excellent customer service by greeting and assisting each customer.Addressed customer inquiries and resolved complaints.Opened a new store location and assisted in recruiting and training new staff.Stocked and restocked inventory when shipments were received.Reorganized the sales floor to meet company demands.Completed weekly schedules according to payroll policies.Followed checklists to verify that all important parts were examined.Communicated with customers regarding vehicle issues and potential repairs.Operated pneumatic tools and air compressors.Cold-called prospective customers to build relationship.Filled out expense reports for accounting.Generated high volume of referrals.Delivered products to customers in timely manner.
Remodeled various Buffalo Wild Wings across the United States. Managed a crew of 5 men. Completely job within time frame alloted. Worked independently on projects and tasks within a carpentry team.Safely used band, circular, jig, reciprocating, chop and compound miter saws.
Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Completed all repairs and maintenance work to company standards.Counted and verified orders picked to ensure accuracy.Ensured customer satisfaction by providing highest quality of products by ensuring all equipment was properly installed and working correctly.
Described merchandise and explain operation of merchandise to customers.Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Explained information about the quality, value and style of products to Influence customer buying decisions.Answered customers' questions and addressed problems and complaints in person and via phone. Drove customers home and picked them up when cars were being serviced.
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