assistant manager resume example with 7+ years of experience
(555) 432-1000 - - resumesample@example.com - : - -
Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives.
Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Forward-thinking with proven history of leadership, planning and problem solving, motivate staff and organize resources.
Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
|
|
- Assisting the manager in organizing, planning and implementing strategy
- Coordinating retail store operations
- Ensuring store schedules and objectives are met by employees
- Clientele/outreach
- Coordinate daily customer service operations (sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Assisting with Manager calls/Meetings
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Send through EOD Reports
- Coach and support new and existing Sales Associates
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Handle complaints from customers
- Incoming IBT’s (shipment), scanning in shipment, consolidations
- Store visuals
- Promoted to Assistant Manager after 8 months
- Opened and closed store
- Made bank deposits on behalf of Store manager
- Provided excellent customer service to all Clients in a timely manner
- Managed daily reports of transactions
- Trained new employees on store processes and procedures
- Managed a group of team members
- Oversaw day to day store operations
- Designed and ordered all incoming and outgoing inventory and special orders for customers
- Enforced company policies and procedures.
- Greeted guests in warm and friendly manner through smiling and making eye contact
- Followed opening and closing checklists when worked station
- Achieved and maintained clean and sanitary environment throughout restaurant
- Ensured excellent hospitality and customer service
- Promoted great customer service, safe food quality, restaurant cleanliness and sanitation
- Worked flexible schedule that met business demands, including evenings, weekends and holidays
- Ensured occupational safety and health act, local health and safety codes
- Handled guest reservations and special request, take incoming calls
- Communicated efficiently with guests, supervisor and coworkers
- Welcomed guests and communicated wait times and answer any questions
- Table Busser/
- Greeted guests, fellow employees and vendors in courteous manner
- Maintained proper care and cleanliness of tableware
- Interacted with co-workers and guests in professional and polite manner
- Obtained service area assignment at beginning of each shift
- Assisted waiters and bartenders in any tasks necessary
- Assisted guests regarding menu items in informative and helpful way
- Removed all glasses, plates, utensils and napkins from tables
- Provided exceptional guest service both on and off the table
- Wiped tables and seats with dampened cloths and replaced dirty tablecloths
- Maintained side stations, including floors, in sanitary and organized manner.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Handle cash, credit or debit card transactions with customers
- Scan items and collect payments
- Issue receipts, refunds, change
- Resolve customer complaints, guide them and provide relevant service
- Greet customers when entering or leaving establishments
- Maintain clean and tidy checkout areas
- Keep reports of transactions
- Bag items
- Pleasantly deal with customers to ensure satisfaction
Legacy High School - Las Vegas, NV
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Your data is safe with us
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.
Resume Overview
School Attended
- Legacy High School
Job Titles Held:
- Assistant Manager
- Hostess, Beverage Server
- Server/Busser
- Cashier/Sales Associate
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy