I'm a sales-oriented manager with 6+ years of management experience in diverse fields. I have a proven history of building relationships with satisfied customers, increasing brand loyalty and impacting sales positively. My goal is to obtain a position in an environment that will contribute to my professional growth, increase my knowledge and grant me the ability to utilize the skills I have acquired from previous positions.
As a previous Assistant Store Manager of Sprint, both customer experience and sales coincided in significance. While overseeing daily operational functions, I engaged consistently with my sales representatives to cultivate alternative ways to bring in business. We utilized tools such as salesforce, as well as techniques such as door-to-door prospecting, in order to identify possible new customers. I emphasized to my associates the importance of providing a customer experience that transcends our competitors daily, as well as conduct periodic meetings where promotional changes and sales metrics that require more focus are discussed.
As a previous Assistant Manager of American Eagle Outfitters, a substantial amount of my responsibility was maintaining the productivity on the sales floor in order to ensure sales. I used coaching and training tools in order to further develop my staff, which in-turn, increased the profitability in the store. On a weekly basis, I'd anticipate what volume my store would be seeing, as well as, conduct meetings amongst my management team to review our areas of opportunity. I was promoted to TDY (temporary store manager,) which concluded my employment with American Eagle Outfitters.
During my employment with ALDO, in conjunction with leading the business in sales, I was responsible for keeping up with merchandising updates, seeking new talent to hire, and executing new hire on-boarding and training. I participated in conference calls with my district manager in order to delegate focuses amongst my staff during meetings I organized, as well.
• MICHELLE BURGOS | PREVIOUS STORE MANAGER
(210) 571 3642
• KATRINA RIVERA | PREVIOUS STORE MANAGER
(718) 314 0012
• ISHMAEL GARCIA | PREVIOUS DISTRICT MANAGER
(973) 223 6494
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