My goal is to become associated with a company where I can utilize my skills in the
field of business and gain further experience while enhancing the company's
productivity and reputation
Proficient in various Microsoft office Analytical Skill
programs Excellent written and communication skill.
Billing System Customer service skill
Adding Machine Entrepreneurial skill
Adding Machine, Billing System, Cash Register, credit, Customer service, filing, Microsoft office, recording, Supervisor, take messages, telephone, telephone etiquette, telephones, Excellent written
January 2016-CurrentAssistant Leader | Amscot Financial Institution | Bartow, Fl
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to
Recommend, select, and help locate or obtain merchandise based on customer needs
Answer questions regarding the store and its merchandise.
March 2015-May 2016Front Desk AgentShergill Grand Hotel |
Answered department telephone calls within rings, using correct salutations and
Made and confirmed reservations.
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by
Promoted the hotel brand through
Verified customers' credit and established how the customer would pay for the
Computed bills, collected payments and made change for guests.
Greeted and registered guests and issued keys.
February 2014-January 2016Guest Services Associate Sheraton Vistana Resort |
Vistana Circle drive
Maintains customer relationship by responding to inquiries; documenting
Work closely with Supervisor and Management to ensure guest satisfaction
and needs are met
Updates job knowledge by participating in educational opportunities
Records customer inquiries by documenting inquiry and response in
Answer telephones and give information to callers, take messages, or transfer
calls to appropriate individuals.
Conduct searches to find needed information, using such sources as the