Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Focus

My Objective is to find a job that can be called "MY CAREER". Something that I can call not just my place of work, but my lifestyle. New, Challenging, and Exciting to do. I will go anywhere for the perfect career , even a relocation of stay. For every day to experience a new, different, and challenging work day. To learn something new from myself, coworkers, and/or customers.

Skill Highlights
  • Leadership/communication skills
  • Client account management
  • Flexible
  • Self-motivated
  • Customer-oriented
  • Proper phone etiquette
  • Time management
  • Bilingual
  • Professional and mature
  • Works well under pressure
Professional Experience
Assistant Leader, 03/2012 - 06/2013
Restoration Hardware Pottstown, PA,
  • A Financial Institution that gives their customers what they crave, excellent customer service.
  • Daily duties consist of cash handling, check cashing, notary, payday loan agreements.
  • Knowledgeable of Florida State and Federal Compliance Laws in Money Thresholds.
  • Position is third in charge in the branch, new employees were my duty as a mentor to them.
Customer Service Rep - Dispatcher Supervisor, 06/2007 - 03/2012
Hcc Life Insurance Portland, OR,
  • Operate telephone switchboard to answer, screen and forward calls, scheduling appointments, File and maintain records, Transmit information or documents to customers, using computer, mail, or facsimile machine, Schedule appointments, and maintain and update appointment calendars.
  • Promotion Offered In charge to a group of employees (aka Dispatchers) to over watch their work.
  • Schedule appointment calls for repair service.
  • Handle a group of Road Technicians with their routes and time frames.
  • Make sure employees giving their 100% customer service satisfaction while completing their assigned duties on a timely manner.
Product Specialists, 02/2006 - 01/2007
  • Product Specialists and sales in the Computer Department.
  • In charge of educating our.
  • customers and the variety of different computers offered at our store.
  • Meeting monthly.
  • quotas my personal challenge.
Assistance Coordinator, 07/2005 - 01/2006
Road America Roadside Assistance City, STATE,
  • Helping customers stuck on the side of the road with a flat tire, car problems, etc.
  • and setting up a tow for the customer as soon as possible.
  • If the customer is in an unsafe location, ex.
  • interstate, bad neighbor, I would also dispatch a police officer.
  • Four major accounts I work with was American Express, Audi, Volkswagen, and Harley Davidson.
Cashier, Cook, 07/2004 - 06/2005
Drive Thru - Restaurant/Food Services McDonald's City, STATE,
Diploma: , Expected in May 2005
Hialeah-Miami Lakes High School - Hialeah, Florida
: , Expected in May 2003
Chamberlain High School - Tampa, Florida
Bachelor's Degree: , Expected in December 2010
Florida Career College - Hialeah, Florida
Associate Degree: Computer Network Engineer, Expected in December 2007
Florida Career College - Hialeah, Florida
M.I.S: Management Information Systems, Expected in
- ,
Bachelor Degree: , Expected in
- ,

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School Attended

  • Hialeah-Miami Lakes High School
  • Chamberlain High School
  • Florida Career College
  • Florida Career College

Job Titles Held:

  • Assistant Leader
  • Customer Service Rep - Dispatcher Supervisor
  • Product Specialists
  • Assistance Coordinator
  • Cashier, Cook


  • Diploma
  • Bachelor's Degree
  • Associate Degree
  • M.I.S
  • Bachelor Degree

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