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Assistant Leader Resume Example

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ASSISTANT LEADER
Career Focus

My Objective is to find a job that can be called "MY CAREER". Something that I can call not just my place of work, but my lifestyle. New, Challenging, and Exciting to do. I will go anywhere for the perfect career , even a relocation of stay. For every day to experience a new, different, and challenging work day. To learn something new from myself, coworkers, and/or customers.

Skill Highlights
  • Leadership/communication skills
  • Client account management
  • Flexible
  • Self-motivated
  • Customer-oriented
  • Proper phone etiquette
  • Time management
  • Bilingual
  • Professional and mature
  • Works well under pressure
Professional Experience
Assistant Leader
March 2012 to June 2013 Amscot Financial Services, Inc － Cutler, Florida
  • A Financial Institution that gives their customers what they crave, excellent customer service.
  • Daily duties consist of cash handling, check cashing, notary, payday loan agreements.
  • Knowledgeable of Florida State and Federal Compliance Laws in Money Thresholds.
  • Position is third in charge in the branch, new employees were my duty as a mentor to them.
Customer Service Rep - Dispatcher Supervisor
June 2007 to March 2012 BrandsMart USA － Fort Lauderdale, Florida
  • Operate telephone switchboard to answer, screen and forward calls, scheduling appointments, File and maintain records, Transmit information or documents to customers, using computer, mail, or facsimile machine, Schedule appointments, and maintain and update appointment calendars.
  • Promotion Offered In charge to a group of employees (aka Dispatchers) to over watch their work.
  • Schedule appointment calls for repair service.
  • Handle a group of Road Technicians with their routes and time frames.
  • Make sure employees giving their 100% customer service satisfaction while completing their assigned duties on a timely manner.
Product Specialists
February 2006 to January 2007 BRANDSMART USA － Miami, Florida
  • Product Specialists and sales in the Computer Department.
  • In charge of educating our.
  • customers and the variety of different computers offered at our store.
  • Meeting monthly.
  • quotas my personal challenge.
Assistance Coordinator
July 2005 to January 2006 Road America Roadside Assistance － Doral, Florida
  • Helping customers stuck on the side of the road with a flat tire, car problems, etc.
  • and setting up a tow for the customer as soon as possible.
  • If the customer is in an unsafe location, ex.
  • interstate, bad neighbor, I would also dispatch a police officer.
  • Four major accounts I work with was American Express, Audi, Volkswagen, and Harley Davidson.
Cashier, Cook
July 2004 to June 2005 Drive thru - Restaurant/Food Services McDonald's － Miami Lakes, Florida
Education
Diploma : May 2005 Hialeah-Miami Lakes High School － Hialeah, Florida
May 2003 Chamberlain High School － Tampa, Florida
Bachelor's Degree : December 2010 Florida Career College － Hialeah, Florida
Associate Degree : Computer Network Engineer, December 2007 Florida Career College － Hialeah, Florida
M.I.S : Management Information Systems
Bachelor Degree
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Resume Overview

Companies Worked For:

  • Amscot Financial Services, Inc
  • BrandsMart USA
  • BRANDSMART USA
  • Road America Roadside Assistance
  • Drive thru - Restaurant/Food Services McDonald's

School Attended

  • Hialeah-Miami Lakes High School
  • Chamberlain High School
  • Florida Career College

Job Titles Held:

  • Assistant Leader
  • Customer Service Rep - Dispatcher Supervisor
  • Product Specialists
  • Assistance Coordinator
  • Cashier, Cook

Degrees

  • Diploma : May 2005
    May 2003
    Bachelor's Degree : December 2010
    Associate Degree : Computer Network Engineer , December 2007
    M.I.S : Management Information Systems
    Bachelor Degree

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Posted 514 days ago