Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Focused Operations Manager successful in contract negotiation and process improvement. Able to remain calm and poised even in high-pressure situations. Adept at leveraging in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.

Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and [Skill] skills to maintain freight quality and integrity.

Motivated to apply education and [Type] abilities to enhance [Type] operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in [Software] and [Software] with advanced interpersonal abilities.

Focused and diligent [Job Title] with over [Number] years maintaining seamless business operations. Smoothly administer budgets, train staff and monitor procedures to maximize efficiency and balance objectives with operational requirements. Exceptional inventory management, loss prevention and vendor negotiation performance.

Driven leader with [Number] years of experience in business planning and oversight. Expert at coordinating [Type] activities, creating policies and [Action]. Outgoing and enthusiastic leader able to manage and motivate various types of employees.

  • Goal setting
  • Schedule management
  • Supervision and training
  • Cross-functional team management
  • Employee development
  • Financial administration
  • Recruiting and Hiring
  • Policy/program development
  • Problem resolution
  • Relationship development
  • Customer service
  • Organization
  • Team management
  • Administrative support
  • Supervision
  • Team building
Assistant General Manager of Operations, 08/2012 - 08/2019
Massachusetts Institute Of Technology Boston, MA,
  • Oversaw daily operations of [Type] business, including [Number] employees across [Number] locations.
  • Secured contract with [Type] vendor to supply all [Type] materials and services at competitive prices.
  • Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Supervised performance of [Number] workers, with goals of improving productivity, efficiency and cost savings.
  • Offered business management and leadership skills to clients in [Industry] and [Industry].
  • Developed [Number] internal candidates for general management promotion opportunities.
  • Generated reports detailing project information and predictions.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company by using [Skill] and [Skill].
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Managed scheduling for [Number] employees to ensure optimal productivity.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Promoted professional skill development in [Type] and [Type] employees through effective training, management and motivation.
Deputy Director, 03/2014 - 02/2019
Resthaven Holland, MI,
  • Oversaw company-wide measurement and modeling activities, gathering and organizing relevant operational data from [Number] company districts for data analysis.
  • Authored narratives, messages and other communications materials for mass distribution as well as specialized communication for distribution to high-value accounts.
  • Guided strategy development related to financing company projects through fundraisers, grants or contract negotiation, deriving effective approaches from relevant research and analytics.
  • Reviewed employee performance every [Timeframe] and delivered constructive feedback to improve weaknesses.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
Kitchen Manager, 01/2010 - 08/2012
Hy-Vee Inc. City, STATE,
  • Interviewed, hired, and supervised back of house staff.
  • Trained employees on correct cooking techniques, safety standards and performance strategies.
  • Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
  • Received, organized and rotated paper goods and food ingredients.
  • Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
  • Monitored business levels and realigned team positions to provide optimal coverage for customer demands and patronage patterns.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Hired qualified staff to fill [Job title] and [Job title] positions.
  • Scheduled over [Number] employees by assigning shifts.
  • Supervised staff preparing and serving [Number] meals per day.
Education and Training
A Certificate in Management: , Expected in 09/2013
Hawkeye Community College - Waterloo, IA
High School Diploma: , Expected in 05/2012
East High School - Waterloo, Iowa

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School Attended

  • Hawkeye Community College
  • East High School

Job Titles Held:

  • Assistant General Manager of Operations
  • Deputy Director
  • Kitchen Manager


  • A Certificate in Management
  • High School Diploma

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