Energetic and passionate hospitality specialist with over 11 years of experience in restaurants, bars and events. Worked and studied the field in the markets of Portugal, London, St.Lucia, Los Angeles, Miami, Las Vegas, Hawaii and San Francisco. Fluent in Portuguese, English, Russian, Romanian and Spanish. Strong reputation for product development, excellent guest service, management and staff training, food/wine/spirit knowledge and menu creation.
German leading premium catering company operating in Lisbon as the exclusive caterer for Benfica, Estadio da Luz, running exclusive event locations, restaurants and cafés in USA, Europe, Asia and South America.
Responsible for identifying and developing new sales leads.
Pitching products and services and maintaining fruitful relationships with existing customers.
Planning and overseeing all marketing initiatives.
Planning and delivery of all in house events including conferences, meetings and stadium games.
Continual training and development of all team members.
All aspects of recruitment and selection for the department.
Acting as a spokesperson for the organisation.
Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative.
Design branding, positioning and pricing strategies.
Hakkasan Group is a worldwide hospitality company with establishments across North America, Europe, Middle East, Asia and Africa.
Started as a Assistant Restaurant Manager, and developed into an Assistant General Manager role. Trained and managed teams across 11 different location within the group in North America and Europe.
Developed training plans and SOP used for training and performance increase purposes in the majority of our locations.
Surpassed revenue goals in two consecutive quarters by 35%.
Developed all new menus and worked closely with the culinary team resulting in a 20% increase of the average check per head.
Built financial model for new business unit and work closely with the VP of Restaurants in the opening and execution of the 7 million dollar restaurant in Waikiki.
Created and executed the entire training module, manning guide, budget and PNL for a new opening.
International food and drink group with three complimentary channels; Restaurants, Venues and International Events Monitored business performance.
Managing daily operations for 5 million dollar revenue restaurant.
Overseeing the venue inventory, ordering and stock control.
Responsible for all events coordination, execution, billing and invoicing.
Venue budgeting, PNL recap and revenue increase strategies.
Managing daily a team of 50 staff members.
Mediated menu and product launches.
Working closely with the GM in achieving all financial goals.
One of the UK's largest bar, club & restaurant operators, an industry leader within the sector with sites dominating London's West End and City.
Design and implemented customer satisfaction metrics.
Opened a new location and assisted in recruiting and training new staff. Directed and supervised employees engaged in customer service and product delivery.
Determined staff promotions and demotions, and terminated employees when necessary.
Completed a series of training sessions to advance from Manager in training to Duty Manager.
Completed weekly schedules according to payroll policies.
Trained all new managers on store procedures and policies.
|Micros, Avero, Opentable, Tripleseat, Outlook, Eatec, Adaco,Trade Simple, Excel, Word, Power Point, Oracles, Visual One, Hotschedules, Ravinate.|
Fluent in Portuguese, English, Spanish, Russian, and Romenian.
Companies Worked For:
Job Titles Held:
Where can I find a Kofler Portugal Head of Marketing, Sales & Business Development resume example in San Francisco, California ?
This is an actual resume example of a Head of Marketing, Sales & Business Development . LiveCareer’s Resume Directory contains real resumes created by subscribers using LiveCareer’s Resume Builder.
© 2019, Bold Limited. All rights reserved.