Results-focused management professional offering 20 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.
Successfully led key projects which resulted in overall bottom line costs declining well below budget.
Planned and executed new schematics to make overall operation run more efficiently.
Provided onsite training for all new staff and managers
Placed new inventory orders and oversaw correct restocking procedures to ensure company compliance.
Maximized team performance by encouraging, training and disciplining employees.
Supervised all departments for a $3,000,000 annual revenue-producing restaraunt, including the front and back of the house manageers.
Immediately resolved complaints from guests by listening to issues and notifying the restaurant manager.
Checked in deliveries and signed off on products received.
Managed customer service by training staff, overseeing operations and resolve issues in a timely manner.
Completed opening and closing checklists according to set standards.
Maximized employee morale and corrected performance issues according to established standards.
Managed a sampling program to introduce customers to new products.
Ran employee development program.
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