Assistant General Manager Resume Example Del Taco

ASSISTANT GENERAL MANAGER

Professional Summary

Proactive Assistant Manager with solid history of success in managing operations, building teams and equipping employees with skills to independently handle business needs. Offering 4 years of progressive experience combined with sound judgement and good problem-solving abilities. Strong record of consistently surpassing goals.

Dependable and driven manager with independent approach to handling high-volume customer loads. Well-versed in assisting team members front or back of house with food orders. Excellent relationship-builder and multi-tasker always ready to support team needs.

Skills

Recruiting and interviewing
Customer Service
Store Management
Employee scheduling
Cost Control
Training

Business Development
Team leadership expertise
Strategic planning skill
Consistently meet goals
Verbal and written communication

Work History

02/2019 - CurrentAssistant General Manager | Del Taco - Menifee, CA

Maintained secure cash drawers, promptly resolving discrepancies for accuracy
Controlled spending on overhead and equipment by devising and executing cost-management procedures
Managed budget implementations, employee reviews, training, schedules and contract negotiations
Cultivated performance-based culture based on individual accountability, goal attainment and team achievement
Engaged both team members and managers; improved performance by delivering daily updates and conducting weekly meetings to obtain feedback and convey new policies
Managed team schedule of 35+ with eye for coverage needs and individual strengths
Planned sales and adjusted based on sales from year before and previous day for controlled labor
Mentored and motivated team members to efficiently achieve challenging business goals
Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
Completed inventory purchases and oversaw restocking
Performed pricing and estimates based on customer needs and requirements
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
Resolved problems promptly and effectively to elevate customer approval
Took customer orders and capitalized on opportunities to sell special beverage and food options
Handled cash accurately and prepared deposits
Enforced quality assurance protocols to deliver ideal customer experiences
Trained and set up teams for training for new items launching to execute 100% of items being promoted

09/2017 - 02/2019Shift Manager | Del Taco - Menifee, CA

Tracked receipts, employee hours and inventory movements
Responsible of shift for 6-7 team members with labor control
Kept employees operating productively and working on task to meet business and customer needs
Boosted team productivity and efficiency by leveraging top-notch communication and multi-tasking abilities
Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
Adhered to company standards and compliance requirements for operations and cleanliness of all areas
Trained and mentored new employees to maximize team performance
Utilized interpersonal communication skills to enhance customer experience and add value to each interaction
Cooperated with coworkers to improve customer experience and manage storefront
Exercised composure under pressure and in escalated customer service scenarios
Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
Regularly checked building to confirm maintenance and cleaning met code and regulations
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
Recruited and interviewed candidates for management to evaluate readiness and fit for position
Coached crew members to optimize performance and motivate toward more efficient work

09/2016 - 09/2017Cook | Del Taco - Menifee, CA

Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
Verified proper portion sizes and consistently attained high food quality standards
Maintained well-stocked stations with supplies and spices for maximum productivity
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Transitioned between breakfast and dinner service by notifying cook when breakfast time was over by calling out end time and how much egg is left. For lunch and dinner transition all prep had to be completed by 5 pm rush hour
Safely used kitchen equipment such as changing fryer oil and using neoprene gloves, effectively reducing injuries and burns

Education

06/2013Paloma Valley High School , Menifee, CAHigh School Diploma:

Associate Certificate for First Responders
CPR certified
Seal of Biliteracy in spanish
Associate Certificate for Retail

Resume Overview

Companies Worked For:

Del Taco

School Attended

Paloma Valley High School

Job Titles Held:

Assistant General Manager
Shift Manager
Cook

Degrees

High School Diploma :

Assistant General Manager Resume Example

Resume Score: 80%

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