LiveCareer-Resume

assistant director of administration resume example with 11+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Well-organized, motivated, and detail-oriented mentor with strong interpersonal skills, communication and excellent customer service. Committed to the development of future Healthcare Administrators, managers and students.
Skills
  • Strong Communication - verbal and written
  • Presentations
  • Client Scheduling
  • New Client Management
  • Life Skills Development/Coaching
  • Career Planning Presentations
  • Data Entry
  • Microsoft Office Suite
  • Needs Determinations
  • Student Records Review/Maintenance
  • Customer Support
  • Recruitment Participation
  • Educational Problem Identification
Education
University of Houston – Clear Lake Houston, TX, Expected in 12/2010 Master of Science : Hospital Administration - GPA :
American Intercontinental University Atlanta, GA, Expected in 08/2005 Bachelor of Arts : Healthcare Management - GPA :
American Intercontinental University Atlanta, GA, Expected in 12/2003 Associates of Arts : Business Administration - GPA :
Work History
Harvard University - Assistant Director of Administration
Menlo Park, CA, 09/2019 - 08/2022
  • Acted as Regional Head Quarters point of contact for all Navy Medicine mentoring programs ensuring that 4500+ corpsmen and clinicians were afforded opportunity for mentoring support.
  • Kept detailed database containing mentors, mentoring dates, topics as well as working with school leadership to ensure mentors were assigned appropriately.
  • Interviewed 5-7 students monthly to determine eligibility for Medical Service Corps (MSC) student programs.
  • Reviewed transcripts, resumes, application packages and recommended 58 qualified students for MSC-In-Service Procurement Program and Health Sciences Collegiate Program.
  • Created Career Development Boards program for region. Reviewed records for 78 junior officers annually and scheduled meetings with senior leadership to discuss career progression and paths of opportunity moving forward for each.
  • Traveled to four subordinate commands and 15 branch campuses to evaluate 15 Navy Medicine programs and personnel to observe business, safety practices and adherence to enterprise and organizational goals.
  • Acted as steward for Navy medicine to preserve and maintain relationships with external clinical partners and evaluated training programs to ensure adherence to established DoD and Navy curriculum.
  • Taught comprehensive administrative training program quarterly to 140 Head Quarters personnel.
  • Onboarded new temps by entering employee information into systems.
  • Used standardized assessments to evaluate abilities, interests and characteristics of different students.
  • Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
  • Reviewed transcripts to verify students met graduation or college entrance requirements and wrote letters of recommendation.
  • Collaborated with teachers and administrators in development, evaluation and revision of school programs and in preparation of master schedules for curriculum offerings.
Ace Hardware - Department Head
Hilmar, CA, Japan 09/2016 - 09/2019
  • Taught course to all new hires and 15 managers bi-annually on Human Resource policy, planning, staff retention, salary structures, manpower needs and timesheet management.
  • Monitored progress of 40 interns within Navy Medical Treatment facilities and performed regular interviews to determine needs and provided performance information memorandum based off of host departments written evaluations.
  • Comprehensive support of 30 department heads, 12 directors and dozens of clinicians by performing needs assessment to request personnel, equipment, prioritize resources and determine staff placement.
  • Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Developed bulletin boards and displays and used other marketing skills to promote Navy Officer programs and Warrant Officer pathways.
Naval Hospital Oak Harbor - Patient Administration, Department Head
City, STATE, 01/2014 - 09/2016
  • Developed and deployed Defense Equal Opportunity Climate Survey for addressing staff concerns and building atmosphere of trust within treatment facility.
  • Mentored four junior officers and five enlisted personnel in career progression resulting in 100% rank advancement, one earning #1 Early Promote and 4 earning #1 Must Promote honors.
  • Grouped medical data for submission of precise reports to USFOR-A and Command Unit Assessment Briefs to ensure 100% reporting of time-sensitive and critical communication to Central Command.
  • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments.
  • Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Taught classes and presented self-help or information sessions on subjects related to education and career planning.
Navy Medicine Information - IT Department Head
City, STATE, 02/2011 - 12/2014
  • Recruited and mentored interns interested in information technology.
  • Kept comprehensive records and evaluations on individual advancement.
  • Supported career development by advising members on required certifications and obtained free training sessions from Microsoft.
  • Scheduled and facilitated meetings to establish stakeholder needs and implemented changes accordingly.
  • Oversaw 49 strategic initiatives with 100% reporting rate and assisting in alignment with BUMED and Surgeon General's goals.
  • Ensured that department heads and directors were held accountable for timelines and quality of work.
  • Managed call center contract worth $3.5M that serviced 1478 end users that included three CONUS and one OCONUS command.
  • Supervised local help desk with total of 16 employees.
  • Collaborated with Navy Medicine entities to install all IT updates.
  • Maintained and redefined contracts for IT infrastructure support.
  • Won “Best Customer Service 2013-2014” award for call center in Navy Medicine.

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Resume Overview

School Attended

  • University of Houston – Clear Lake
  • American Intercontinental University
  • American Intercontinental University

Job Titles Held:

  • Assistant Director of Administration
  • Department Head
  • Patient Administration, Department Head
  • IT Department Head

Degrees

  • Master of Science
  • Bachelor of Arts
  • Associates of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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