Open-minded assistant director talented at incorporating a blend of traditional and progressive techniques into daily activities. Facilitates clear communication between children, parents and fellow staff.
Meticulous attention to detail
Professional and mature
Dedicated team player
Strong interpersonal skills
Solved child behavioral issues in positive and constructive ways. Consistently received positive feedback from parents. Trained staff members on appropriate ways to talk to children. Shared useful information from trainings with staff members. Created a fun and inviting environment in classrooms for children and parents.
Assistant Director, 12/2010 － CurrentMagic Years Child Care － Warwick, RI
Opening the daycare in the mornings and prepare for the daily routines by preparing breakfast, morning snacks, preheated lunch items, and making sure each child is prepared for their day.
Greeting parents and children at the door and answering any of their questions or concerns.
Accounts receivable, making sure everyone has paid each week by logging payments in our personal files and giving out late slips and balances at the end of each week.
Giving information to parents looking to enroll their children, also giving tours to parents that our interested in enrolling.
Taking attendance of every student in the school.
Making sure everyone knows what classroom they will be in for the day and the children to teacher ratio is correct.
Driving children to and from school in our 15 passenger vans Closing the daycare, making sure that all the children and staff leave safely, and everything is clean and ready to open in the morning.
Receptionist, 03/2010 － 01/2011Lifetouch National School Studio － Cranston, RI
Assist customers on the phone and in person, answering the phone, scheduling appointments, ensuring orders for customer pick up are complete.
Customer service point person for checking students and parents in for set appointments.
Effective in managing rotation of appointments to keep studio running in a timely manner.
Hold sessions at end of appointments to allow students and parents viewings of pictures to ensure customer satisfaction.
Head Teacher, 01/2008 － 11/2010Jendza Early Learning Center － Cranston, RI
Planned and implemented activities to meet the physical, emotional, intellectual and social needs of the children in the program Ensured equipment and the facility were clean, well maintained and safe at all times Provided weekly and monthly schedules of activities Developed culturally appropriate programs and activities Transported after school children to and from school.
Customer Service Associate, 07/2007 － 12/2007Lifetouch National School Studio － Cranston, RI
Provided excellent customer service answering phones, returning voicemails, scheduling appointments for territory schools in a high volume setting.
Provided effective and timely resolution of a range of customer inquiries and issues, maintaining customer satisfaction at all times.
Displayed excellent communication skills while handling large volumes of emails, communicating articulately and effectively.
2004The Prout School － Wakefield, RICollege Prepatory