When I was young, I like to travel overseas with my family. The reason why I love traveling overseas because it will let me broaden my experience. And the other reason is the view of the hotel has left me a strong impression. So that's why I was studying the Tourism Management. When I was free, I will do some part-time job to strengthen my communication and ability to deal with crises, it will also make friends from different country. Some people treat travel as entertainment but for me, travel is a chance for us to communicate with each other. I might not a too active people but I love to see people smile, can make other people laugh from the bottom of the heart is a meaningful thing to me.
In my second-grade summer break, I was an intern at Formosan Naruwan Hotel & Resort in Taitung. I was Concierge Reception and Restaurant Substitution. Also the next summer break, I applied for an opportunity to go to Guam, the US as an intern and I succeeded too. This experience totally makes me a high level about what's the hotel process every day. In Guam, I have to complete three department, which is Front Office, F&B, and Housekeeping. I would choose to go to Guam because I can learn American Hotel Service, culture and also to improve my language. Although is just only one and a half month, there is really a different kind of culture and we did really learn a lot about American-style hotel operations.
I would like to go to Macau because Macau's tourism industry is the more vigorous between Malaysia and Taiwan. Not only is the tourism industry booming, but the hotel industry in Macau has more opportunities to learn more different kind of hotel service and the most important thing is I can have a platform to continue learning hotel service and I believe that Macau is the best place for me. Finally, I hope I have the opportunity to work in Macau and learn about different cultures and hotel knowledge.
Friendly and prompt Front Desk Agent with good hands in using phone, computer and office equipment. Strong multitasking, communication and interpersonal skills. Unsurpassed mathematical skills and the ability to handle all Front office operations. Polite and positive Front Desk Agent with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to change and able to perform well under pressure.
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