A dedicated and willing worker who will put in the hours needed to accomplish the goals and objectives of the organization. A person who enjoys working with others and particularly training and mentoring others to accomplish the task at hand. A good listener and communicator with fellow employees and senior management. Able to prioritize and strategize effectively with others to accomplish multiple tasks. Understands who the customer is and believes in the best service possible.
Planning and organizing
Effective communication skills
Assistant Deli Manager Azle, TXBrookshire Grocery Company/May 2018 to Current
Responsible for the entire department in the absence of the Deli Manager. Perform monthly inventory procedures. Assist customers by taking and fulfilling orders. Provide onsite training and giving effective feedback to achieve satisfactory standards. Prepare food and set up a venue for catering events. Follow and enforce strict cleaning procedures. Deliver excellent customer service and withhold the standards of food safety to ensure absolute freshness on a daily basis.
Office Cashier Azle, TXBrookshire Grocery Company/Nov 2011 to Current
Provides many services to the customer at the customer service counter that include answering phone calls, completing necessary paperwork, and handling bill payments. Balance POS (point of sale) cash drawers and prepare store deposits. Issue money orders and Western Unions, while solving any problems throughout the day. Train new employees on the procedures of the positions. Take inventory, replenish and restock depleted items.
Student Manager Lubbock, TXUnited Supermarkets Arena/Aug 2013 to Sep 2017
Provides exceptional customer service to all patrons that enter the facility. Conduct and overview briefing for student workers on a weekly basis. Ensure closing nightly standard operating procedures. Setting and striking venues as needed.
Education and Training
B.S: Sport Management, Media StrategiesTexas Tech University2017Lubbock, TX
Texas Tech Dean's List Spring 2016 & Spring 2017
Semester internship at the United Supermarkets Arena
Student Member of International Association of Venue Managers (IAVM)
Relevant Coursework (Included but not limited to): SPMT 1303 Sport Management, SPMT 4373 Sales and Fundraising in Sport, MCOM 2310 Business & Professional Communication, SPMT 4358 Leadership and Management in Sport, SPMT 3374 Personnel Management in Sport, SPMT 4355 Sport Facilities and Event Management.
Forklift Certification since 2015
Anti-Money Laundering (AML) Certification
Food Handlers Certification
Texas Alcohol and Beverage Commission Certification