Hello, i have been working in sales / customer service department since early 2014, when i first joined the Macy's company as a sales associate in the Men's Department. I was committed and always happy to learn more skills in the ability's to assist customers as best as possible. This job taught me a lot, in communication skills, and overall customer services.
I am a committed person, when i work at a company -chain or privately own business and i would prefer to stay for at least one year, to gain more knowledge and skills the job could possibly teach me. I am fast learner and always opened to new ideas and have ideas of my own that could possibly help productivity, customer service, and the business overall.
Besides writing and speaking English my native language is Spanish.
Communication skills, been able to connect with any customer i meet and help them with there needs or resolve a problem.
Being a team leader, and help organize the duties/task for that work day.
I am always up to date when in comes technology. That includes computers, smartphones/tablets and applications.
Typing , i can average 60-80 words per minute.
At this time, after obtaining my GED, i did decided to take time of school and work for my Step-Fathers business. I learned a lot about manual labor and the working conditions that come with that.
I learned the the true meaning of hard work, being able to work in a highly stressed and fast paced area.
At this job, my responsibility were to greet and assist customers with their purchasing needs or just questions in general and then assist them with their purchase at the register when they were ready. I gave them information about up coming sales and also offered the option of opening a Macy's credit card to save on their current and future purchases with us.
I also helped with measuring , when it came to dress shirts,slacks, and suits.
At this job, the main focus was the three isle that were included in the paint department. Making sure i worked with my team and restocked merchandise to the shelf's, making sure every product we carried was available for the customers.
Another duty was making sure the paint desk, was always clean and organized , making sure the tint machine was refilled overnight and that software for the computers that we used to place the orders was up to date.
Taking orders for paint from the customers comes in last, as there was a rule of only 3 co-workers were able to be in the paint desk. So there was a rotation in place.
I did struggle with high school, may it be because influences that included; personal,environmental or family reasons. I took responsibility and decided to get my GED.
After obtaining my GED, i did take a break and decided to work for a couple years, but later i deiced to return to school during the fall of 2016.
I have completed 3 semesters and have accumulated 25 credits.
My plan, is to obtain all the transferable credits needed to transfer to a CSU/UC, and ultimately get my bachelor's diploma my first choice at this time would be San Jose State, while i do have others in mind.
I was in the boys and girls club, and did help volunteer , this was while i was still attending high school, 2008-2012
At this time i also participated in several , can food drives, for the school.
The most current participation was, attending a campus tour trip, that was planned by my EOPS program that is available in College Of San Mateo. Were we visited a total of 5 schools, and being a mixture of UC's/CSU's
At this time i also did help with some of the organization of this trip and was a team leader to my group.
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