To enhance my professional skills in a dynamic and stable workplace.
Saved 10 million dollars working with Kaizen and Caesar's Entertainment to work efficiently and effectively utilizing flow charts and proper staffing tools.
Developed and implemented client service program for Caesar's Entertainment to raise service level from "B" level service to an "A".
Closed the gap on actual numbers to surveyed numbers between the company and customers by evaluating data and presenting to executive staff.
Active Listening, Analytical Skills, Proficient in Microsoft Office, Excellent Communication Skills, Hospitality, Guest/Customer Service, Management Skills, and Team Building.
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