Organized and detail-oriented Assistant Branch Manager with 6 years of cash handling and customer service experience. Understands general accounting and finance concepts.
Monitored daily operations and supported Branch Manager in necessary duties.
Directed specific questions to appropriate branch personnel.
Trained employees on cash drawer operation.
Managed opening and closing times for the main branch.
Opened new customer accounts, including checking, savings and CDs.
Maintained confidentiality of bank records and client information.
Delivered prompt, accurate and excellent customer service.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Examined checks for identification and endorsement.
Processed cash withdrawals.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Entered member transaction data into the online banking software.
Established new customer accounts including checking, savings, lines of credit and loans.
Received and processed cash and credit payments for in-store purchases.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Shared product knowledge with customers while making personal recommendations.
Took and recorded patients' temperature, pulse and blood pressure.
Maintained patient privacy and confidential patient information.
Ensured HIPAA compliance.
Recorded patients' medical history, vital statistics and test results in medical records.
Responsible for primary care, case management and medication management.
Provided quality nursing care in accordance with resident care policies and procedures.
Provided caring companionship to elderly and developmentally disabled patients.
Acted as patient advocate and implemented total patient care as part of a nursing team covering 8-10 high acuity patients per shift.
Utilized strong assessment skills to determine necessary patient care.
Jumped in to fill gaps for on call rotation when necessary.
Christmas in Kalona
United Way of Johnson & Washington County
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