Dedicated customer-focused professional with willingness to go the extra mile.
Hardworking with a flexible mindset that welcomes new or challenging situations.
Answering phone calls and addressing a multitude of questions including appointment scheduling, prescription refill requests and price inquiries.
Preparing patient files for appointments, both on paper and computer.
Perform cashier duties.
Handling product shipments, including pricing, stocking shelves and monitoring inventory.
Assisting with injured or sick animals and communicating effectively with petowners during appointments.
Caring for animals during hospital stay or boarding.
Cleaning in every part of facility.
Sell and promote chemical free and environmentally friendly personal care and cleaning products.
Create sales opportunities by scheduling in-home parties and catalog parties.
Deliver educational presentations with effective product demonstrations.
Prepare for parties including hostess coaching and preparing folders/presentation/prizes/demokit.
Develop sales incentives and customer/hostess specials.
Prepare and deliver monthly newsletter to customers.
Customer service: always being there to answer questions and handle issues with products.
Submit return or exchange requests.
Follow up on business opportunity leads.
Communicate with customers through email or over the phone, respond to emails and phone calls in a timely manner.
Assist individuals with developmental disabilities in daily activities, such as meal preparation, cleaning and self-care.
Accompany individuals to various events and make sure they are safe and not exposed to danger.
Provide detailed documentation of activities and goal outcomes.
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