Extensive experience in managing employees (17+ years). Varied experience in Communications, Financial, Retail , Restaurant and Health Care Industries, including ALF's. I have an outstanding ability to meet and exceed profitability goals and corporate objectives on a consistent basis.
Awarded Service of Excellence
AT&T in 2009 - showing the ability to go above and beyond the level
of customer service communication needed to result
of reaching 100%. Only 3 given that year.
Working with and along side owner of 4 residential ALF's - Some Place Like Home.. Learning what it takes to run your own resident facility, from full operations, acting as contact for all staff, residents and community, manage budget and cash flow (maintains budget accountability), learning to hire, train, discipline and terminate staff, maintains all local, state, and federal licenses, ensuring that training programs are effectively executed, becoming an intricate part of the community in social and civic affairs by representing the property in local, state and professional organizations, while ensuring continuity and consistency in delivery and quality of all ALF services.
Certificate for Travel Career Reservations Trainer Dec 1998
Education Direct Penn Foster - Travel Agent Aug 2006
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