Highly enthusiastic customer service professional with 3+ years of experience in customer service with in-depth knowledge of sales. Dedicated to customer satisfaction and contributing to a company's success. I am very hands on, Motivated, performance driven, Reliable and responsible. Willing to learn new ideas and adapt to any career. I have strong interpersonal communication skills. Looking to maximize my customer service experience in a challenging environment. Securing a position that will enable me to use my strong communication and organizational skills, customer service background and my ability to work well with people is also a goal of mine.
Prevented store losses using awareness, attention to detail and integrity.
Created new processes and systems for increasing customer service satisfaction.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Cross-trained and provided back-up for other customer service representatives when needed.
Managed quality communication, customer support and product representation for each client.
Organized the store by returning all merchandise to its proper place.
Replenished merchandise shelves with items from the stockroom.
Processed merchandise returns and exchanges.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Customer service, Leadership,ability to listen well,Nursing, supervisor, training employees.Cash handling, Able to lift 45-50 pounds,Shipping and receiving, Professional and friendly, Careful and active listener, Strong public speaker, Multi-tasking. Very good with teaching and helping other people.
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